Customer Care

Shipping & Returns

We stand behind the quality of every drop. Because our products are limited-run collaborations, our return policies are designed to be fair to both creators and supporters.

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Logistics & Shipping

Processing

Orders are processed within 2-4 business days.

Domestic

Standard shipping (3-5 days) and Express options available.

International

Global shipping available. Customs and duties vary by region.

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Replacement Guarantee

7-Day Window

If your product arrives defective or damaged, we offer a 100% replacement guarantee.

Full Refund

If a replacement is unavailable, a full refund will be issued to your original payment method.

Verification

Please provide photo evidence of the defect within 7 days of delivery.

7-Day Defect
Protection

Not happy with the quality? If your item is defective, we don't just fix it—we replace it or refund you in full. No questions asked within the first week.

Need help with an order? Contactsupport@creatorsdrip.com